Station Support Officer- Euston

B Division
Full Time
£26,098.99 per annum

A Station Support Officer is required for a Full Time, Permanent role paying up to £26,098.99 plus £3,033.56 London Allowance per annum, with the British Transport Police (BTP). The role will be  based at Euston. The role offers a blended working approach.

BTP is the national police Force for the rail network throughout Great Britain, including London Underground, across which we ensure the safety and security of nearly 3 billion passenger journeys and over 100 million tons of freight every year. The world in which we work is fast-paced, operationally and commercially demanding, and constantly changing.

As Station Support Officer with BTP you will provide professional, efficient, proactive and comprehensive administrative support and works in conjunction with the Officer in Charge (OIC) undertaking a range of duties required to support station and organisational needs.

As Station Support Officer you will be required to:                                             

  • Provide support to OIC to assist with station engagement and collating information when required.
  • Provide support to the OIC and other managers to ensure that information is stored, accessed and shared in line with Information Management policy
  • Monitor Station supplies, placing orders and monitor progress of orders and purchases
  • Carry out monthly vehicle mileage and log book checks. Arrange vehicle repairs and maintenance
  • Carry out regular building checks and report to the facilities management provider, escalating when necessary.
  • Carry out Health and Safety checks in line with guidance

Further information about this vacancy can be found in the attached job description. The successful Station Support Officer will be required to evidence the following:

  • Proficient in MS Office applications
  • Excellent standard of planning and organisational ability
  • Ability to remain calm whilst working under pressure, dealing with members of the public or to demanding deadlines, whilst maintaining a flexible approach
  • Previous administrative experience with demonstrable organisational ability and attention to detail

If you are interested in applying to this Station Support Officer role then please do not delay as interviews will be held as soon as appropriate candidates are highlighted. In return for your experience, we can offer you: 

  • Salary of £26,098.99 per annum plus £3,033.56 London Allowance
  • Yearly base salary increments
  • Working from home allowance available to purchase suitable equipment for blended & home working
  • 28 days annual leave plus bank holidays
  • Flexible agile working approach
  • Family friendly policies including up to 26 weeks paid maternity and adoption leave
  • Bespoke benefits platform and access to Blue Light Card
  • Development opportunities including fully funded apprenticeships
  • Employee assistance programme and dedicated wellbeing hub
  • Pension scheme

BTP is an employer who cares about the impact we have on the environment and the wider challenges of climate change, and as such we are committed to reducing our carbon footprint and achieving Net Zero Carbon (NZC) through offsetting by 2035.

At BTP we are proud guardians of the railway and it is crucial that we represent the diverse communities we serve and protect. As ‘One BTP’ across the UK, we know that diversity, inclusion and belonging help us improve our decision making, foster creativity and drive innovation so all our people can thrive.

Our vacancies are open to everyone and all appointments are made based on merit. So that we can become more diverse we encourage applications from candidates from Black, Asian, and minority ethnic backgrounds, women, people who have a disability, those who are neurodiverse and persons who identify as LGBTQI+. If you have the skills, experience and values that here in BTP we pride ourselves on then we would welcome you to apply.

For more information on Positive Action please click here or email the team on

In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 3 YEARS. You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly.

BTP has undertaken a review of Police Staff pensions and as a result of this the Police Staff pension will be changing. The current police staff pension is a Defined Benefit scheme which is administered by the Railways Pension scheme. This is applicable to new starters who join before the 1st of October 2023. The new pension scheme which is launching is a Defined Contribution scheme which is administered by Royal London. The new pension scheme has been approved with an expected introductory date of 1st October 2023.- Therefore, any new starters that join on the 1st of October and after will be inducted onto the new defined contribution pension scheme. If you have any queries, please contact the pensions team –

Internal candidates must have completed their probation for their current substantive posting and can only apply in tenure if Head of Department approval is emailed to prior to the vacancy closing. Internal candidates must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance and that all mandatory training courses have been attended and are in ticket/up to date. A minimum indicator of 3 / developing' or' 'Indicator 5 / no rating must have been achieved on the last reporting year PDR.




This opportunity is closed to applications.