Payroll Officer

Full Time

Payroll Officer is required for a permanent role paying £27,174.00 per annum with the British Transport Police (BTP) based in Baskerville House, Birmingham. This role offers a blended approach of home and office-working, however, you will be expected to attend our Birmingham office at least once a week and as and when required for business needs.

BTP is the national police Force for the rail network throughout Great Britain, including London Underground, across which we ensure the safety and security of nearly 3 billion passenger journeys and over 100 million tons of freight every year. The world in which we work is fast-paced, operationally and commercially demanding, and constantly changing. As Payroll Officer, you will be responsible for providing end-to-end administration for all areas of the payroll cycle including sickness, maternity/paternity, redundancy and leavers.

As Payroll Officer, you will be required to:

    • Provide a professional, consistent and customer focused service across BTP including business focused policy and procedural advice to managers and staff.
    • Be responsible for the accurate and timely input of Payroll data including timesheets for overtime, expense forms, all employee advice forms supplied by the People Centre relating to new starters, leavers and contractual amendments.
    • Ensure correct application of BTP, HMRC, statutory and other applicable policies and procedures in the processing of Payroll activity.
    • Ensure own activity meets agreed SLAs and KPIs taking appropriate corrective action or escalating when required.

    Further information about this vacancy can be found in the attached job description.

    The successful Payroll Officer will be required to evidence the following:

    • Experience of working in a Payroll department including with Payroll systems.
    • Experience of resolving customer enquiries efficiently and effectively.
    • Ability to work on you own initiative alongside being as part of a team.

    If you are interested in applying to this Payroll Officer role, then please do not delay as interviews will be held as soon as appropriate candidates are highlighted.

    In return for your experience, we can offer you:

    • £27,174.00 per annum
    • Yearly base salary increments
    • Working from home allowance available to purchase suitable equipment for blended & home working
    • 28 days annual leave plus bank holidays
    • Flexible agile working approach
    • Family friendly policies including up to 26 weeks paid maternity and adoption leave
    • Bespoke benefits platform and access to Blue Light Card
    • Development opportunities including fully funded apprenticeships
    • Employee assistance programme and dedicated wellbeing hub
    • Pension scheme

    BTP is an employer who cares about the impact we have on the environment and the wider challenges of climate change, and as such we are committed to reducing our carbon footprint and achieving Net Zero Carbon (NZC) through offsetting by 2035.

    At BTP we are proud guardians of the railway and it is crucial that we represent the diverse communities we serve and protect. As ‘One BTP’ across the UK, we know that diversity, inclusion and belonging help us improve our decision making, foster creativity and drive innovation so all our people can thrive.

    Our vacancies are open to everyone and all appointments are made based on merit. So that we can become more diverse we encourage applications from candidates from Black, Asian, and minority ethnic backgrounds, women, people who have a disability, those who are neurodiverse and persons who identify as LGBTQI+. If you have the skills, experience and values that here in BTP we pride ourselves on then we would welcome you to apply.

    For more information on Positive Action please click here or email the team on

    In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 3 years. You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly.

    BTP has undertaken a review of Police Staff pensions and as a result of this the Police Staff pension will be changing. The current police staff pension is a Defined Benefit scheme which is administered by the Railways Pension scheme. The new pension scheme which is launching is a Defined Contribution scheme which is administered by Royal London. The new pension scheme is awaiting formal approval and an introductory date is not finalised. The earliest this will be is February 2023. If you have any queries, please contact the recruitment team –

    Internal candidates must have completed their probation for their current substantive posting and can only apply in tenure if Head of Department approval is emailed to prior to the vacancy closing. Internal candidates must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance and that all mandatory training courses have been attended and are in ticket/up to date. A minimum indicator of 3 / developing' or' 'Indicator 5 / no rating must have been achieved on the last reporting year PDR.

    This opportunity is closed to applications.