Communications Support Engineer

FHQ
Force Headquarters, Camden, London
A006
Full Time
Permanent
£30,614.33
£3,033.56
Up to £4,097

A Communications Support Engineer is required on a permanent contract opportunity paying up to £37,546.44 per annum with British Transport Police (BTP) based in Camden, London. 

BTP is the national police Force for the rail network throughout Great Britain, including London Underground, across which we ensure the safety and security of nearly 3 billion passenger journeys and over 100 million tons of freight every year. The world in which we work is fast-paced, operationally and commercially demanding, and constantly changing. As Communications Support Engineer with BTP you will be responsible managing all tasks and requests for support and guidance from users for communications devices.

Key activities include:

  • Support the procurement, configuration and troubleshooting of unified communications kit.
  • Support the wider team with any communications project work i.e. relocation or rollout of devices.
  • Support the auditing process and ensure that the end of life device process is followed.

The successful candidate will be required to evidence the following:

  • Good technical knowledge and an experience of working in an IT setting.
  • Experience of offering first/second line support
  • Ability to work in a fast paced environment with conflicting priorities

In return for your experience, we can offer you:

  • Salary of up to £37,546.44 (£30,614.33 base plus £2,835.11 London Allowance per annum plus up to £4,097 SFIA supplement)
  • Yearly base salary increments
  • 28 days annual leave plus bank holidays
  • Bespoke benefits platform and access to Blue Light Card
  • Employee assistance programme and dedicated wellbeing hub
  • Competitive pension scheme

We want our organisation to be as diverse as the community it serves and welcome applicants from all sections of the community. In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 5 YEARS (dependant on the level of vetting required of the role). You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly.

Internal candidates must have completed their probation for their current substantive posting and can only apply in tenure if Head of Department approval is emailed to Recruitmentteam@btp.police.uk prior to the vacancy closing. Internal candidates must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance and that all mandatory training courses have been attended and are in ticket/up to date. A minimum indicator of 3 / developing' or' 'Indicator 5 / no rating must have been achieved on the last reporting year PDR.

BTP has undertaken a review of Police Staff pensions and as a result of this the Police Staff pension will be changing. The current police staff pension is a Defined Benefit scheme which is administered by the Railways Pension scheme. The new pension scheme which is launching is a Defined Contribution scheme which is administered by Royal London. The new pension scheme is awaiting formal approval and an introductory date is not finalised. The earliest this will be is June 2023. If you have any queries, please contact the pension team – pension-queries@btp.police.uk

This opportunity is closed to applications.