PNC & Records Officer

B Division
Central Justice Unit
Full Time
Up to £27,174.00

PNC & Records Officer is required for a Permanent Contract role paying up to £27,174.00 plus £2,835.11 London Allowance per annum with British Transport Police (BTP) based in Albany House, London.

BTP is the national police force for the rail network throughout Great Britain, including London Underground, across which we ensure the safety and security of nearly 3 billion passenger journeys and over 100 million tons of freight every year. The world in which we work is fast-paced, operationally and commercially demanding, and constantly changing. As PNC & Records Officer with BTP you will responsible for the effective administration and weeding of warrants, the efficient maintenance, interrogation and analysis of the Police National Computer (PNC) in order to maximise the identification of offenders and recovery of property.

The post holder will also be responsible for maintaining Arrest Summons (AS) numbers for BTP, ensuring all relevant crime administration systems and databases are updated accordingly, using information generated by the Crown Prosecution Service (CPS) and courts. Duties are carried out within strict timescales to ensure compliance with the Victim’s Code of Practice (VCOP) and in accordance with the Management of Police Information (MOPI), The Data Protection Act (DPA) and the Freedom of Information Act (FOI), as well as any other relevant legislation.


The post holder will be responsible for the preparation of records for on-site archiving and for the retrieval of records from commercial storage. As PNC & Records Officer you will be required to:

  • Process information received and interrogate court systems to obtain results for all court hearings, update PNC and NICHE with results, bail conditions and adjournments accurately and ensure all remands are updated on PNC. Accountable for adhering to PNC Manual of Guidance and PNC Code of Practice when updating PNC and ensuring records are updated correctly to the national minimum standards.
  • Maintain level of knowledge and expertise and fully utilise specialist PNC investigative tools (VODS, QUEST) to identify offenders and recover stolen property.
  • Fully understand the broadcast facility in order to prepare/receive PNC broadcast messages and ensure circulation is made to the appropriate forces/areas within the nationally agreed rules.
  • Process requests received from DVLA and any information requests received internally.

Further information about this vacancy can be found in the attached job description.


The successful PNC & Records Officer will be required to evidence the following skills:

  • Minimum GCSE grade C or equivalent in English and Maths.
  • If not already trained in PNC Names enquiry and PNC offence processing, Vehicle/Property enquiry, Vehicle/Property update, Vehicle Online Descriptive Search (VODS) and Query Using Enhanced Search Techniques (QUEST); any successful candidate will need to undertake these training courses (approx. 4 weeks of training), and pass, within their probation period.
  • Experience of working in an administrative environment within a police or partner agency.
  • Experience of evaluating and managing risk.
  • Experience in exercising a high level of diplomacy, tact and discretion in the management of sensitive and confidential information.
  • Excellent interpersonal skills with the ability to effectively communicate verbally and in writing.
  • Highly developed self-motivation combined with a methodical, energetic and positive approach to work.


If you are interested in applying to this PNC & Records Officer role then please do not delay as interviews will be held as soon as appropriate candidates are highlighted. In return for your experience, we can offer you:

  • Salary up to £27,174.00 plus £2,835.11 London Allowance per annum per annum
  • Yearly base salary increments
  • Working from home allowance available to purchase suitable equipment for blended & home working
  • 28 days annual leave plus bank holidays
  • Family friendly policies including up to 26 weeks paid maternity and adoption leave
  • Bespoke benefits platform and access to Blue Light Card
  • Development opportunities including fully funded apprenticeships 
  • Employee assistance programme and dedicated wellbeing hub
  • Pension scheme


BTP is an employer who cares about the impact we have on the environment and the wider challenges of climate change, and as such we are committed to reducing our carbon footprint and achieving Net Zero Carbon (NZC) through offsetting by 2035.


We want our organisation to be as diverse as the community it serves and welcome applicants from all sections of the community. In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 3 Years. You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly.


Internal candidates must have completed their probation for their current substantive posting and can only apply in tenure if Head of Department approval is emailed to prior to the vacancy closing. Internal candidates must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance and that all mandatory training courses have been attended and are in ticket/up to date. A minimum indicator of 3 / developing' or' 'Indicator 5 / no rating must have been achieved on the last reporting year PDR.


BTP has undertaken a review of Police Staff pensions and as a result of this the Police Staff pension will be changing. The current police staff pension is a Defined Benefit scheme which is administered by the Railways Pension scheme. The new pension scheme which is launching is a Defined Contribution scheme which is administered by Royal London. The new pension scheme is awaiting formal approval and an introductory date is not finalised. The earliest this will be is April 2023. If you have any queries, please contact the recruitment team –

This opportunity is closed to applications.