Vulnerability Coordinator (Birmingham)

Birmingham - Outbased
Full Time

Vulnerability Coordinator is required for a Permanent Full-Time Opportunity role paying £30,614.33 per annum, with the British Transport Police (BTP) based at Baskerville House, Birmingham. 

BTP is the national police Force for the rail network throughout Great Britain, including London Underground, across which we ensure the safety and security of nearly 3 billion passenger journeys and over 100 million tons of freight every year. The world in which we work is fast-paced, operationally and commercially demanding, and constantly changing. As a Vulnerability Coordinator with BTP you will coordinate our collective response in respect of all vulnerable people in contact with BTP, ensuring that we meet our statutory obligations in terms of mental health, adult at risk and child safeguarding legislation. This will include the identification and reporting of all suicidal/self-harm and mental health incidents in order to assess and help mitigate on-going risk and ensure the best possible care and support for the person involved.

It will be expected that during your probation period of 6 months or to a level where you are fully competent in your role, you will be expected to be in the office full time, however, following a successful probation you will be in a position to work remotely from home and from the office


As Vulnerability Coordinator you will be required to:

  • Review, assess and prioritise incidents and submitted information related to vulnerable persons and suicide prevention and mental health (SPMH) concerns, ensuring initial response was appropriate
  • Ensure that all safeguarding Public Protection incidents are properly identified
  • Refer and liaise with partner agencies regarding adults at risk, child safeguarding, SPMH and domestic abuse, fulfilling BTP responsibility to share public protection information with relevant authorities


Further information about this vacancy can be found in the attached job description. The successful Vulnerability Coordinator will be required to evidence the following:

  • Experience of working in Public Protection and Safeguarding
  • Demonstrable evidence of sound decision making, and judgement based on a variety of sensitive information.
  • Excellent verbal and written communication skills
  • Data protection principles and legislation
  • Freedom of Information principles
  • Educated to ‘A’ Level/Higher Grade or equivalent relevant experience


If you are interested in applying to this Vulnerability Coordinator role then please do not delay as interviews will be held as soon as appropriate candidates are highlighted. In return for your experience, we can offer you:


  • Salary of £30,614.33 per annum
  • Yearly base salary increments
  • 28 days annual leave plus bank holidays
  • Working from home allowance available to purchase suitable equipment for blended & home working
  • Flexible agile working approach
  • Family friendly policies including up to 26 weeks paid maternity and adoption leave
  • Bespoke benefits platform and access to Blue Light Card
  • Development opportunities including fully funded apprenticeships
  • Employee assistance programme and dedicated wellbeing hub
  • Pension scheme


BTP is an employer who cares about the impact we have on the environment and the wider challenges of climate change, and as such we are committed to reducing our carbon footprint and achieving Net Zero Carbon (NZC) through offsetting by 2035. 

At BTP we are proud guardians of the railway and it is crucial that we represent the diverse communities we serve and protect. As ‘One BTP’ across the UK, we know that diversity, inclusion and belonging help us improve our decision making, foster creativity and drive innovation so all our people can thrive.

Our vacancies are open to everyone and all appointments are made based on merit. So that we can become more diverse we encourage applications from candidates from Black, Asian, and minority ethnic backgrounds, women, people who have a disability, those who are neurodiverse and persons who identify as LGBTQI+. If you have the skills, experience and values that here in BTP we pride ourselves on then we would welcome you to apply.

For more information on Positive Action please click here or email the team on

In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 3 YEARS. You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly.

BTP has undertaken a review of Police Staff pensions and as a result of this the Police Staff pension will be changing. The current police staff pension is a Defined Benefit scheme which is administered by the Railways Pension scheme. The new pension scheme which is launching is a Defined Contribution scheme which is administered by Royal London. The new pension scheme is awaiting formal approval and an introductory date is not finalised. The earliest this will be is June 2023. If you have any queries, please contact the recruitment team –

Internal candidates must have completed their probation for their current substantive posting and can only apply in tenure if Head of Department approval is emailed to prior to the vacancy closing. Internal candidates must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance and that all mandatory training courses have been attended and are in ticket/up to date. A minimum indicator of 3 / developing' or' 'Indicator 5 / no rating must have been achieved on the last reporting year PDR.

This opportunity is closed to applications.