Digital Workplace Engineer (Digital Productivity Platforms )

FHQ, All Regions
Birmingham - Outbased, Cardiff, Force Headquarters, Camden, London, Glasgow Central, Leeds, Manchester
Full Time
up to 10%
up to £3,862

A  Digital Workplace Engineer (Platforms) is required for a permanent role paying up to £47,078.21 per annum with British Transport Police (BTP) based at BTP Force Headquarters, Camden, London, or one of our national offices in Leeds, Birmingham, Manchester, Cardiff or Scotland .

BTP is the national police Force for the rail network throughout Great Britain, including London Underground, across which we ensure the safety and security of nearly 3 billion passenger journeys and over 100 million tons of freight every year.

The Digital Workplace Engineer for Platforms role sits within Digital Workplace. Our priority is to fully utilise our investment in our Microsoft 365 E5 licence and the capabilities around compliance, governance and security.

The successful candidate should be able to demonstrate the following:

  • Experience of the backend, configuration of the tenant, and its associated platforms (e.g. Exchange, Defender, Purview, Entra ID, SharePoint and Teams telephony).
  • Prompt resolution of third line incidents using extensive diagnostic information gathering, troubleshooting, problem analysis and resolution.
  • Close collaboration with colleagues specialising in different areas, such as Cyber Security, Desktop, EUC, Information Management and third-party support providers.
  • Producing detailed documentation for other engineers

    The Microsoft 365 platform is a constantly evolving platform and the post holder will be responsible for ensuring their skillsets evolve in line with this and achieve the relevant certifications. It is expected the Digital Productivity Platforms remit will expand over time. Joining BTP will give you access to a wide variety of cross-team collaboration opportunities, allowing you to work closely with other specialists and gain experience across a number of IT departments.

    Whilst this role sits formally in the Platforms branch within Digital Workplace, the post holder will gain exposure across the Digital Workplace strands (EUC, Services and Platforms) and will be utilised as a resource within those strands where there is skills development opportunity or a resourcing requirement.

    Please refer to the job description for further information

    In return for your experience, we can offer you:

    • Up to £47,078.21 (base salary of £36,529.65 plus London Allowance (if London based) £3033.56 plus a non pensionable, non contractual Skills Framework for the Information Age supplement of up to £3,862 either 0%,50% or 100% awarded dependant on assessment there is also the potential for an On Call Allowance 10% of basic salary)
    • Yearly base salary increments (subject to satisfactory performance in previous PDR year)
    • Working from home allowance available to purchase suitable equipment for blended working
    • 28 days annual leave plus bank holidays
    • Family friendly policies including up to 26 weeks paid maternity and adoption leave
    • Bespoke benefits platform and access to Blue Light Card
    • Development opportunities including fully funded apprenticeships
    • Employee assistance programme and dedicated wellbeing hub
    • Excellent Pension scheme

    BTP is an employer who cares about the impact we have on the environment and the wider challenges of climate change, and as such we are committed to reducing our carbon footprint and achieving Net Zero Carbon (NZC) through offsetting by 2035.

    At BTP we are proud guardians of the railway and it is crucial that we represent the diverse communities we serve and protect. As ‘One BTP’ across the UK, we know that diversity, inclusion and belonging help us improve our decision making, foster creativity and drive innovation so all our people can thrive.

    Our vacancies are open to everyone and all appointments are made based on merit. So that we can become more diverse we encourage applications from candidates from Black, Asian, and minority ethnic backgrounds, women, people who have a disability, those who are neurodiverse and persons who identify as LGBTQI+. We use positive action to encourage potential candidates from underrepresented groups through targeted workshops or advice sessions.  If you have the skills, experience and values that here in BTP we pride ourselves on then we would welcome you to apply. Closing date for applications 3rd April at 12pm.

    If you would like to receive this advert, job description or application in Welsh please contact us at

    For more information on Positive Action please click here or email the team on

    If you have any questions about the application process, please email our friendly and helpful team where we will be happy to help you: If your question related to equality or diversity then you can also contact our Equality, Diversity and Inclusion team directly at: To reassure you, anything you ask us will be in the strictest confidence and will not form part of your application.

    In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 5 years. You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly. Please see the attached document regarding our vetting process requirements.

    BTP GPP Police Staff Pension Scheme is administered by Royal London and this is a group personal pension plan which is available to all police staff. It’s a defined contribution scheme, offering employees the flexibility to vary their pension contributions from 4.4% to 12% of their salary. For more information, visit the Royal London dedicated pension page or email us at .Please note if you are an existing member of Police Staff in the RPS your pension will not be affected. 

    Internal candidates must have completed their probation for their current substantive posting and can only apply in tenure if Head of Department approval is emailed to prior to the vacancy closing. Internal candidates must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance and that all mandatory training courses have been attended and are in ticket/up to date. A minimum rating of 3 (performing) or a rating of U (no rating) must have been achieved on the last reporting year PDR.

    This opportunity is closed to applications.