Station Support Officer - Blackheath

B Division
Full Time

A Station Support Officer is required for a permanent role paying £24,391.58 plus £2835.11 London Allowance per annum with British Transport Police (BTP) based in Blackheath

BTP is the national police Force for the rail network throughout Great Britain, including London Underground, across which we ensure the safety and security of nearly 3 billion passenger journeys and over 100 million tons of freight every year. The world in which we work is fast-paced, operationally and commercially demanding, and constantly changing. As Station Support Officer with BTP, you will provide professional, efficient, proactive and comprehensive administrative support and work in conjunction with the Officer In Charge (OIC) undertaking a range of duties required to support station and organisational needs.

As Station Support Officer, you will be required to:

  • Act as a point of contact, assisting with station engagement and collating information when required.
  • Management of records within the station, including archiving as required in line with Force policy as directed by the Head of Records Management.
  • Monitor station supplies, placing orders to ensure sufficient resources are in stock.
  • Assist the Officer in Charge with day to day running of property store and monitor vehicle fleet.
  • Carry out maintenance and building reports and escalate to corporate services when required.
  • Work within a district cohort of SSO's which would include balancing workloads with SSO's at other posts.

Further information about this vacancy can be found in the attached job description.

The successful Station Support Officer will be required to evidence the following:

  • Minimum GCSE grade C in English language or equivalent.
  • Previous administrative experience with the ability to demonstrate a high level of organisation.
  • Experience in record keeping and working to deadlines.
  • Excellent verbal and written communication.
  • Ability to work to tight deadlines. 

If you are interested in applying to this Station Support Officer role then please do not delay as interviews will be held as soon as appropriate candidates are highlighted.

In return for your experience, we can offer you:

  • £24,391.58 plus £2835.11 London Allowance per annum
  • Yearly base salary increments
  • 28 days annual leave plus bank holidays
  • Family friendly policies including up to 26 weeks paid maternity and adoption leave
  • Bespoke benefits platform and access to Blue Light Card
  • Development opportunities including fully funded apprenticeships
  • Employee assistance programme and dedicated wellbeing hub
  • Pension scheme

BTP is an employer who cares about the impact we have on the environment and the wider challenges of climate change, and as such we are committed to reducing our carbon footprint and achieving Net Zero Carbon (NZC) through offsetting by 2035.

As an equal opportunities employer, British Transport Police is committed to the inclusive treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We want our organisation to be as diverse as the community it serves and strongly encourage applicants from a wide range of backgrounds to apply. In order for us to achieve this we ask that you complete the relevant diversity monitoring form. Any information relating to the diversity monitoring form are used only with the intent to improve our services and people practices. Please be assured that all applications will be judged on their individual merit and no other factors.

In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 3 years. You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly.

BTP has undertaken a review of Police Staff pensions and as a result of this the Police Staff pension will be changing. The current police staff pension is a Defined Benefit scheme which is administered by the Railways Pension scheme. The new pension scheme which is launching is a Defined Contribution scheme which is administered by Royal London. The new pension scheme is awaiting formal approval and an introductory date is not finalised. The earliest this will be is February 2023. If you have any queries, please contact the recruitment team –

Internal candidates must have completed their probation for their current substantive posting and can only apply in tenure if Head of Department approval is emailed to prior to the vacancy closing. Internal candidates must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance and that all mandatory training courses have been attended and are in ticket/up to date. A minimum indicator of 3 / developing' or' 'Indicator 5 / no rating must have been achieved on the last reporting year PDR.

This opportunity is closed to applications.