Engagement and Development Manager

Camden Street
Full Time
Only areas within Greater London are entitled to this allowance.

An Engagement and Development Manager is required on a permanent contract paying £32,622.55 per annum plus £2,570.00 London Allowance with British Transport Police (BTP) based in our Force Headquarters in London (NW1).

BTP is the national police Force for Britain’s rail network. Every day we ensure the safety and security of over six million passengers and railway staff throughout England, Scotland and Wales. As an Engagement and Development Manager you will support the strategic stakeholder relationship and communications strategy for BTP and its key internal, external and international partners. This will be primarily in relation to Sexual Offences, but also in relation to Domestic Abuse, Hate Crime, Stalking and Harassment. You will provide advice and guidance to BTP's Public Protection & Vulnerability Management team, Head of Crime, and other senior management teams as required.

As an Engagement and Development Manager you will have the following responsibilities:

  • Define and implement a strategic stakeholder engagement and partnership strategy for strands of BTP Public protection and Vulnerability portfolios in order to develop relationships with critical external partners to deliver a coherent, multi-agency approach to tackling these issues in line with BTP Strategic Objectives, Policing Plans and Control strategy.
  • Develop, manage and maintain BTP relationships with partner law enforcement agencies, Non-Government Organisations (NGOs), industry, government, academia and media through the leading engagement activities, consultations, and representation at inter agency meetings and programs, ensuring effective integration of BTP PP&V strategies/activities with partners, key messages and activities are disseminated to internal and external stakeholders and confidence is maintained.
  • Provide high level specialist advice and guidance for BTP SMT, managers and employees in relation to specific strands for example sexual offences, hate crime, domestic abuse, stalking/harassment, honour-based abuse regarding stakeholder engagement, media relations and improving inter-agency partnerships, identifying and managing any reputational risks to BTP, recommending and implementing plans/activities to mitigate any negative and enhance any positive results.
  • Identify and develop best practice for BTP in relation to effective communications and stakeholder engagement within the public, private and third sectors, allocating communications and engagement priorities to relevant departments, teams and individuals as appropriate.
  • Develop and implement BTP’s approach to external scrutiny of sexual offences, hate crimes and domestic abuse ensuring solutions add value to the business, ensuring that activities are transparent and accountable and feedback is collated and distributed effectively. Providing an interface for third party scrutiny bodies and advocacy groups, promoting active dialogue between them and the wider organisation.
  • Cultivate and manage sustained engagement with international partner agencies to promote knowledge sharing and collaboration opportunities.
  • Develop, implement and manage, in collaboration with BTP Media & Marketing, media communications strategy to facilitate publicity on positive outcomes to maintain and build confidence. Prepare and coordinate issue news releases and articles on BTPs work and issues currently affecting policing of sexual offences on the railway to improve a public profile for BTP and increase public confidence.
  • Drive the development of organisational capability in relation to public protection and Vulnerability-related matters through managing the delivery of projects and related change management programmes, being responsible for identifying and implementing initiatives to improve and develop organisational capability, operational effectiveness and stakeholder engagement. Responsible for project outcomes, interventions, reporting, finance and assurance to the PP&V management team.
  • Guide and support the development of BTP’s strategy for tackling relevant PP&V strands, managing relevant research and analysis to produce solutions / recommendations that are operationally viable, enhance business performance and maintain stakeholder confidence

The successful Engagement and Development Manager will be required to evidence the following skills/experience:

  • Experience of providing strategic level advice in relation to stakeholder and partnership management with proven ability to work collaboratively across a range of law enforcement stakeholders and agencies to secure positive outcomes.
  • Effective analytical skills with the proven ability to interpret complex and sensitive information (crime pattern analysis and data, research outcomes, policing strategies) and translate via reports, advice, and briefings into meaningful communications for internal and external audiences.
  • Excellent interpersonal and communication skills with a proven ability to build and maintain politically sensitive relationships with 3rd parties in a professional manner, working successfully with stakeholders and customers to ensure the successful delivery of change and implementation of policies.
  • Ability to demonstrate effective leadership and people management skills with an emphasis on problem solving, decision making and influencing with evidence of anticipating potential issues, taking effective action to ensure operational effectiveness.
  • Ability to produce results driven and delivery focused management reports, must possess excellent persuasive advocacy skills / oral communication skills to enable persuasive influencing of stakeholder management.
  • Diplomacy and sensitivity when dealing with inter-agency issues; with an ability to maintain under pressure the organisational confidence, integrity and values.
  • Strategic thinking; including the ability to understand wider organisational issues impacting sexual offences and BTP as a whole.
  • Working knowledge of the profile of sexual offences on public transport, current operational activities and available tactics, emerging research and challenges.
  • Thorough appreciation of stakeholder network and political landscape for vulnerability-related matters within BTP.
  • Understanding of inter-agency working and building relationships with influential external stakeholders.

If you are interested in applying to this role then please do not delay as interviews will be held as soon as appropriate candidates are highlighted. In return for your experience, we can offer you:

  • Starting annual salary of £32,622.55 per annum plus £2,520.00 London Allowance.
  • 28 days annual leave plus bank holidays.
  • Final salary pension.
  • Various salary sacrifice schemes and retail discounts.

We want our organisation to be as diverse as the community it serves and welcome applications from everyone. You must have both the permanent right to live and work in the UK and have been permanently resident in the UK for at least the previous three years. Any cautions or convictions including those deemed ‘spent’ must be declared at the point of application but will not necessarily exclude you from employment.

We kindly ask agencies not to send CVs. If CVs are received BTP reserve the right to engage with the candidate directly and without a fee being paid under any circumstances.

This opportunity is closed to applications.