Business Process Analyst

 
Force Headquarters, Camden, London
B003
Full Time
Permanent
£37,956.34
£3,033.56
Up to £X amount

Two Business Process Analyst's are required for a permanent role paying up to £37,956.34 per annum &  £2,570 London Allowance with British Transport Police (BTP) based in either Force Headquarters, Camden, London or Outbased. 
  
BTP is the national police Force for the rail network throughout Great   Britain, including London Underground, across which we ensure the safety and   security of nearly 3 billion passenger journeys and over 100 million tons of   freight every year. The world in which we work is fast-paced, operationally   and commercially demanding, and constantly changing. As Business Process Analyst with BTP you will support the Transactional Services Programme Manager to deliver   sustainable and innovative process improvement solutions through detailed   process analysis and re-design that will improve efficiency and business   performance. You will also responsible for end to end process reviews through   engagement supporting staff and senior stakeholders, and managing the   relevant policy and operating procedure updates. Deliver training in lean   process analysis techniques to other BTP staff members to support the   completion of this work. In addition to identifying business improvement   opportunities through horizon scanning and benchmarking activities; consulting   internally & externally to develop options for consideration by the   Programme Sponsor.

 

As Business Process Analyst you will be required to:

  • Plan and facilitate workshops to deliver process improvements which support the strategic direction of the business to move to a modern, self-service environment and in preparation for updates to supporting systems and digital tools.
  • Undertake quantitative and qualitative research and analysis in order to make decisions and recommendations for business change. The post holder will be responsible for implementing plans and monitoring progress as agreed.
  • Ensure sustained delivery of new process solutions and supporting business change. Liaise with staff at all levels within all portfolios and departments to assist with the change specification, ensuring that work is undertaken to appropriate timescales and identified standards.
  • Champion Lean principles and challenge current operational delivery behaviours, working with other project teams to integrate Lean process change activities into overall project plans.

 

Further information about this vacancy can be found in the attached job description. The successful Business Process Analyst will be required to evidence the following skills:

  • Educated to degree level in business or equivalent experience
  • Lean or quality management accreditation/ Project management qualification such as Prince 2 practitioner or MSP.
  • Experience of working in a change management environment whilst demonstrating excellent facilitation and engagement skills, including negotiation and influencing.
  • Excellent written and verbal communication skills with the ability to gain commitment from a range of stakeholders with a high level resilience and ability to work under pressure.
  • Knowledge of Lean principles and techniques including value stream mapping, 5S workplace organisation, and problem solving.

 

In return for your experience, we can offer you:

  • Salary up to £37,956.34 per annum & £2,570 London Allowance
  • 28 days annual leave plus bank holidays
  • Final salary pension scheme
  • Other benefits include a bespoke BTP rewards platform and various salary sacrifice schemes such as cycle to work as well as many high street and online retail discounts

 

We want our organisation to be as diverse as the community it serves and welcome applicants from all sections of the community. In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 3 years. You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly.

 

Candidates internal to BTP must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance, that all mandatory training courses have been attended and are in ticket/up to date, that a ‘Competent’ rating, or above, was achieved on the last reporting year PDR and they have completed their tenure period (12 months) for current substantive posting.

This opportunity is closed to applications.