Fleet Technical Support & Administration Controller

 
Camden Street
B001
Full Time
Permanent
£28,863.78
£3,033.56
.

A Fleet Technical Support & Administration Controller is required for a Permanent Contract role paying £28,863.78 plus £2495 London Allowance with British Transport Police (BTP) based in LONDON.

BTP is the national police Force for Britain’s rail network. Every day we ensure the safety and security of over six million passengers and railway staff throughout England, Scotland and Wales. As a Fleet Technical Support & Administration Controller with BTP you will be responsible for fleet management systems reconcilling and uploading charges and presenting recharges into finance systems. 

You will also ensure resilience, effective and efficient systems and processes and procedures and develop, implement and maintain a robust performance measurement regime for both function and service.

As a Fleet Technical Support & Administration Controller you will be required to:

  • Manage a comprehensive technical support function across the Fleet team, ensuring a seamless and integrated technical resilience to the disciplines and accountabilities of each Controller.

  • Day to day management and Super User of the k2 database, including process and procedure ownership, application management and first point of contact for operational issues with system and provide in-house training for all new and existing users as required Force-wide.

  • Develop, implement and manage a robust performance management framework for both Fleet function and service, including the design, implementation, monitoring and development of metrics that can be used to capture performance targeted at ensuring that any disruption to resource availability and reliability is kept minimal and that the team works towards achieving the KPIs it is assigned.

Further information about this vacancy can be found in the attached job description.

The successful Fleet Technical Support & Administration Controller will be required to evidence the following skills:

  • Good interpersonal skills as will be dealing with a wide sector of contacts, both internal and external, including both negotiations and contract management issues with suppliers and other third parties.

  • Ability to articulate and communicate effectively both verbally and in writing on a number of wide ranging role related issues to all levels of staff and service providers.

  • Commitment to delivering services to a professional standard. Confidence in own administrative and technical capabilities. Strong customer focus. A common sense and practical approach to delivering the job function.

  • An all-round understanding of all facets of fleet and an excellent business acumen during challenging circumstances.

If you are interested in applying to this Fleet Technical Support & Administration Controller role then please do not delay as interviews will be held as soon as appropriate candidates are highlighted. In return for your experience, we can offer you:

• Salary £28,863.78 plus £2495 London Allowance

• 28 days annual leave plus bank holidays

• Final salary pension

• Various salary sacrifice schemes (cycle to work/childcare) and retail discounts

We want our organisation to be as diverse as the community it serves so we welcome applicants from all sections of the community. You must have the right to remain and work in the UK and you must tell us about any previous convictions or cautions including any deemed as 'spent'. These will not necessarily exclude you from employment but they must be declared at the point of application.

Candidates internal to BTP must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance, that a ‘Competent’ rating, or above, was achieved on the last reporting year PDR and they have completed their tenure period/probation for current substantive posting.

This opportunity is closed to applications.