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Desktop Support Engineer

Force Headquarters, Camden, London
Full Time
Only areas within Greater London are entiled to this allowance.

British Transport Police (BTP) have an exciting opportunity for a Desktop Support Engineer to be based at our Force Headquarters in Camden, London on a permanent basis to specifically assist with estates moves.

BTP is the national police Force for Britain’s rail network. Every day we ensure the safety and security of over six million passengers and railway staff throughout England, Scotland and Wales. The role will be responsible for the support of BTPs virtual migration project whilst also ensuring the resolution of desktop issues across the BTP estate.  

This is a challenging role which would be ideal for a desktop specialist possessing excellent coordination skills. The ideal candidate should have excellent communications skills.

Required technical experience:

  • Intel based end-user hardware
  • MS Active Directory
  • MS Office Suite 2003 and 2010
  • MS Windows Xp and 7
  • Networking concepts (incl. security, firewalls and TCP/IP)
  • Printer installations and trouble shooting

In return for your experience, we can offer you:

  • Salary up to £31,358 per annum pro rata (£28,863.00 + £2,495 London Allowance)
  • 28 days annual leave plus bank holidays
  • Final salary pension
  • Various salary sacrifice schemes (cycle to work/childcare) and retail discounts 

We want our organisation to be as diverse as the community it serves so we welcome applicants from all sections of the community. You must have the right to remain and work in the UK and you must tell us about any previous convictions or cautions including any deemed as 'spent'. These will not necessarily exclude you from employment but they must be declared at the point of application.

Candidates internal to BTP must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance, that all mandatory training courses have been attended and are in ticket/up to date, that a ‘Competent’ rating, or above, was achieved on the last reporting year PDR and they have completed their tenure period (6 months) for current substantive posting.

This opportunity is closed to applications.