Communications Officer - Force Control Room London

Communications Officers are required on a permanent basis paying up to £29,647.37.98 (including London weighting and shift allowance) with British Transport Police (BTP) based in our Force Control Room in Palestra, London.  

Please note that this is a recruitment talent pool although a potential intake is planned for June 2017. You must be available for an assessment day that will take place between 21st - 30th March 2017.

BTP is the national police Force for Britain’s rail network. Every day we ensure the safety and security of over six million passengers and railway staff throughout England, Scotland and Wales. As an Communications Officer with BTP you will be expected to provide call handling and radio dispatch for the British Transport Police and manage the police response to incidents ensuring that public and officer safety is maintained at all times. 

As a Communications Officer you will be required to: 

• Evaluate information and decide criteria of response and level of deployment that ensures public and officer safety at all times. 
• Provide call handling and radio dispatch for the British Transport Police and manage the police response to incidents ensuring that public and officer safety is maintained at all times. 
• Effectively and accurately manage telephone calls, evaluating the urgency of the incident and prioritising the police response where appropriate. 

Further information about this vacancy can be found in the attached job description. The successful Communications Officer will be required to evidence the following skills: 

• Excellent communication skills. 
• The ability to manage situations in a calm and assertive manner. 
• The ability to utilise different communication methods (e.g. Telephone, radio) 

If you are interested in applying to this Communications Officer role then please do not delay as interviews are being held between 21st - 30th March. In return for your experience, we can offer you: 

• £29,152.37 (including 20% shift allowance and London weighting)
• 28 days annual leave plus bank holidays
• Final salary pension
• Various salary sacrifice schemes (cycle to work/childcare) and retail discounts 

We want our organisation to be as diverse as the community it serves so we welcome applicants from all sections of the community. You must have the right to remain and work in the UK and you must tell us about any previous convictions or cautions including any deemed as 'spent'. These will not necessarily exclude you from employment but they must be declared at the point of application.  

Candidates internal to BTP must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance, that all mandatory training courses have been attended and are in ticket/up to date, that a ‘Competent’ rating, or above, was achieved on the last reporting year PDR and they have completed their tenure period (12 months) for current substantive posting.