Messaging Support Analyst

British Transport Police (BTP) have an exciting opportunity for a permanent Messaging Support Analyst to be based at our Technology Department in Camden.

BTP is the national police Force for Britain’s rail network. Every day we ensure the safety and security of over six million passengers and railway staff throughout England, Scotland and Wales. As Messaging Support Analyst with BTP you will offer excellent 2nd line support to the Mobile Team for issues regarding the support and deployment of information to BTP Blackberry and Mobile estate. This role will support the availability of connectivity through the administration of the high availability and disaster recovery elements incorporated in BTP’s MDM platform solution.

Key requirements for the role include:

• Experience of working in a demanding team environment supporting the delivery of technology as part of intelligence led business.
• Experience of dealing with 1st and 2nd line fix processes.
• Experience of working with mobile devices (preferably Blackberry)

In return for your experience, we can offer you:

• Salary up to £33,934.89 (£25,707.23 + a London Allowance of £2,495 + a SFIA supplement of up to £5,741.66 depending on skills and experience)
• 28 days annual leave plus bank holidays
• Final salary pension
• Various salary sacrifice schemes (cycle to work/childcare) and retail discounts

We want our organisation to be as diverse as the community it serves so we welcome applicants from all sections of the community. You must have the right to remain and work in the UK and you must tell us about any previous convictions or cautions including any deemed as 'spent'. These will not necessarily exclude you from employment but they must be declared at the point of application.

Candidates internal to BTP must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance, that all mandatory training courses have been attended and are in ticket/up to date, that a ‘Competent’ rating, or above, was achieved on the last reporting year PDR and they have completed their tenure period (six months) for current substantive posting.