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Change Communications Manager

Force Headquarters, Camden, London
Full Time
Only areas within Greater London are entiled to this allowance.

British Transport Police (BTP) provides a vital policing service to Britain’s railways, the rail operators, their staff and passengers across the country.  We are a specialist force, highly responsive to railway issues alongside our policing mission to keep the public safe and protect vulnerable people.  Our vision is to work with the rail industry to deliver a safe, secure, reliable and expanding transport system.  To achieve that we have developed a new operating model that will see us transform our services and how we deliver them.  This is the most significant transformation we have undertaken and we need your help.

There were 62 million passengers journeys across the UK last year and this is set to rise substantially.  As the UK's national railway police, we employ more than 5,000 people across the country who keep people safe and the rail network moving.   Our transformation will change how we operate, establish new ways of engaging with rail users and those who work on the network, and digitise our services – all while equipping our officers with modern technology. At the same time, we will build our capability to exploit data, become more insight driven and deliver better value for money.

The scale and pace of our transformation is significant, and we are looking for the best people to help us make it a success. This is an opportunity to shape the future of railway policing – and to work with highly motivated team of people – with and without a police background.

Our Transformation Portfolio Group is developing its capability to become a stronger and more mature change function.  We currently have an opportunity for a Change Communications Manager who will develop and instigate an internal and external communications campaigns strategy for the implementation of the change programme, using effective and innovative communication channels with officers and staff and, where appropriate, stakeholders including the British Transport Police Authority, government Ministers and officials and the rail industry and advise at a senior level on all communication issues. We are looking for applicants who have experience of the following:

  • Significant and demonstrated experience and expertise in leading, developing and delivering communication campaign strategies in support of a large and complex business change programme.
  • Proven record of managing and building solid professional relationships (internally and externally), to gain support and get the best out of people at all levels
  • Ability to generate significant engagement with various key audiences and negotiate with stakeholders. It is essential to have the ability to build excellent working relationships with outstanding influencing and diplomacy skills.
  • Demonstrate experience in successfully gaining employee buy-in to a major organisational change programme and a track record in delivering clear and consistent communications and engagement strategies.

With your help, we can make improvements to the way we police the rail network, investigate crime and safeguard the most vulnerable, and modernise our supporting infrastructure.  ‘We are BTP’ – come and join us.

If you are interested in applying to this Change Communications Manager role then please do not delay as interviews will be held as soon as appropriate candidates are highlighted. In return for your experience, we can offer you:

  • Salary - £43,626.61
  • 28 days annual leave plus bank holidays
  • Final salary pension scheme
  • Other benefits include a bespoke BTP rewards platform and various salary sacrifice schemes such as cycle to work and childcare as well as many high street and online retail discounts

Candidates internal to BTP must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance, that all mandatory training courses have been attended and are in ticket/up to date, that a ‘Competent’ rating, or above, was achieved on the last reporting year PDR and they have completed their tenure period (12 months) for current substantive posting.