Vulnerability Coordinator (Strategic)

FHQ, B Division
Full Time
Only areas within Greater London are entitled to this allowance.

We are looking for a Vulnerability Coordinator to join our Public Protection and Vulnerability Unit based in Camden, London.

This is a full time, permanent contract paying £26,483.59 plus £2570 London Allowance per annum.

BTP is the national police Force for the rail network throughout Great Britain, including London Underground, across which we ensure the safety and security of nearly 3 billion passenger journeys and over 100 million tons of freight every year. The world in which we work is fast-paced, operationally and commercially demanding, and constantly changing. As Vulnerability Coordinator with BTP you will help manage and coordinate our collective response in respect of all vulnerable people in contact with BTP, ensuring that we meet our statutory obligations in terms of mental health, adult at risk and child safeguarding legislation. This will include the identification and reporting of all suicidal/ self-harm and mental health incidents in order to assess and help mitigate on-going risk and ensure the best possible care and support for the person involved. The post holder will make and contribute to decisions on referral to partner agencies and act accordingly, establishing strong working relationships to facilitate continued information sharing and help achieve the best outcomes for the vulnerable.

This role is strategic and stakeholder focused and the successful candidate will work closely with the inspector to deliver and support the NPPC's lead portfolio work streams.

As Vulnerability Coordinator you will be required to:

  • Review, assess and prioritise incidents and submitted information related to vulnerable persons and suicide prevention and mental health (SPMH) concerns, ensuring initial response was appropriate
  • Ensure that all safeguarding Public Protection incidents are properly identified
  • Referral to and liaison with partner agencies regarding adult at risk, child safeguarding, SPMH and domestic abuse - fulfilling BTP responsibility to share public protection information with relevant authorities
  • Forge sound working relationships with partner agencies, maintaining the flow of information to further inform decision making and ensure effective care and support
  • Quality assure Suicide Prevention Plan (SPP) submissions by providing tailored advice
  • Maintain accurate and effective records of decisions and actions in relation to vulnerably persons using NICHE and other relevant databases
  • Create briefing products to inform policing activity
  • Produce and provide training and advice to operational officers in order to ensure understanding of processes and improve the quality of information gathering
  • Work confidently with minimum supervision taking personal responsibility for workload
  • Through the on-going assessment of risk and gathering of information relating to vulnerable persons, create/contribute to briefing products designed to inform public protection activity


Further information about this vacancy can be found in the attached job description. The successful Vulnerability Coordinator will be required to evidence the following skills:

  • Educated to ‘A’ Level/Higher Grade or equivalent relevant experience
  • Experience of working in Public Protection and Safeguarding
  • Evidence of sound decision making and judgement based on a variety of sensitive information
  • Experience of effective working with others and adapting your communication style as appropriate
  • Demonstrable evidence of influencing, building relationships and negotiation with partners
  • Knowledge of data protection principles and legislation and freedom of information principles
  • Excellent organisational skills and the ability to work unsupervised
  • Excellent verbal and written communication skills with the ability to assimilate and report on complex issues to a range of partners
  • IT literate with sound working on MS Office

Please be advised, this role may require travel throughout BTP's jurisdiction.

Applicants may be asked to submit copies of their CV to accompany their application.


If you are interested in applying to this Vulnerability Coordinator role then please do not delay as interviews will be held as soon as appropriate candidates are highlighted. In return for your experience, we can offer you:

  • Salary £26,483.59 plus £2,570 London Allowance per annum
  • 28 days annual leave plus bank holidays
  • Final salary pension scheme
  • Other benefits include a bespoke BTP rewards platform and various salary sacrifice schemes such as cycle to work and childcare as well as many high street and online retail discounts


We want our organisation to be as diverse as the community it serves and welcome applicants from all sections of the community. In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 3 years. You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly.


Candidates internal to BTP must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance, that all mandatory training courses have been attended and are in ticket/up to date, that a ‘Competent’ rating, or above, was achieved on the last reporting year PDR and they have completed their tenure period (12 months) for current substantive posting.







This opportunity is closed to applications.