Witness and Case Officer

A WITNESS AND CASE OFFICER is required for a PERMANENT CONTRACT role paying up to £25,452.70 plus £2470 LONDON ALLOWANCE with British Transport Police (BTP) based in LONDON.

BTP is the national police Force for Britain’s rail network. Every day we ensure the safety and security of over six million passengers and railway staff throughout England, Scotland and Wales. As a WITNESS AND CASE OFFICER with BTP you will be responsible for all aspects of the attendance of witnesses at court and to provide a focal point for information in connection with criminal cases. The post holder will also prepare and analyse all casework arising from police stations and support OIC's, making recommendations on content whilst providing quality assurance of casework standards.

As a WITNESS AND CASE OFFICER you will be required to:

• Single point of contact (SPOC) for victims/witnesses and all other non-professional witnesses and to co-ordinate the attendance of all witnesses to Magistrates/Youth/Crown Courts to ensure compliance with the minimum requirements as set out in No Witness No Justice and the Victims Code of Practice.

• Attend court in the line of duty, if requested by judiciary, with relevant WCU documents, to evidence actions taken.

• Prepare detailed reports for the Crown Prosecution Service requesting special measures in order that application can be made at court. If necessary attend court in support of recommendations.

Further information about this vacancy can be found in the attached job description. The successful WITNESS AND CASE OFFICER will be required to evidence the following skills:

• Must pay attention to detail, be self-motivated and able to cope with sensitive, stressful/pressured situations and must be able to empathise with victim/witness of crime. Must be able to prioritise, manage time effectively and work to targets and numerate and confident with IT packages.

• Excellent interpersonal skills and problem solving skill and responsive to internal customer needs and able to forge good working relationships

• Proven reasoning and decision making skills

If you are interested in applying to this WITNESS AND CASE OFFICER role then please do not delay as interviews will be held as soon as appropriate candidates are highlighted. In return for your experience, we can offer you:

• Salary up to £25,452.70 plus £2470 London Allowance

• 28 days annual leave plus bank holidays

• Final salary pension

• Various salary sacrifice schemes (cycle to work/childcare) and retail discounts

We want our organisation to be as diverse as the community it serves so we welcome applicants from all sections of the community. You must have the right to remain and work in the UK and you must tell us about any previous convictions or cautions including any deemed as 'spent'. These will not necessarily exclude you from employment but they must be declared at the point of application.

Candidates internal to BTP must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance, that all mandatory training courses have been attended and are in ticket/up to date, that a ‘Competent’ rating, or above, was achieved on the last reporting year PDR and they have completed their tenure period (12 months) for current substantive posting.