Experienced PCSO (Police Community Support Officer) - CLPS (Central London Police Station)

B Division
Central London Police Station (W1)
Full Time
Up to £24,788.57 (dependent on experience) plus up to 20% shift allowance depending on shift pattern
Only areas within Greater London are entitled to this allowance.


BTP’s mission is to work in partnership with others to help build a safe railway environment that is free from disruption and the fear of crime. PCSO’s are vital in achieving our mission by acting as connector within our community and maintaining public confidence.

No two days will be the same as you help protect and reassure the passengers, railway staff and retailers within the BTP Community. As a national police force, we expect our people to be the best, without exception.

You’ll be willing to work hard to learn the skills you need to serve your community and reassure the public. You will have all the responsibilities of a PCSO but focused within a railway environment which will also allow you to enforce BTP Byelaws. Typical duties will include visible patrols at stations, assisting passengers and supporting staff.

We are looking for resilient individuals with a flair for customer service. An ability to engage with the community and forge strong links with our partner organisations is essential. Articulate, adaptable, and able to think on your feet, you’ll be known for your ability to resolve a diverse range of scenarios. Above all, you’ll see this not as a job, but as a vocation - and you’ll be passionate about having the chance to make a difference.

Candidates can expect this to be a difficult and demanding job, both physically and mentally, and the hours can be highly unsocial as you will be working a shift pattern that will include late finish times. However, there are few careers that are as interesting, exciting and fulfilling as working as an officer for BTP.

Sound interesting? Join us on the journey and bring your creativity and commitment on board and help us make a difference.

We are looking for experienced PCSOs join us as at our CLPS - Central London Police Station in London. Before the BTP progresses your application, consideration will be given to a number of initial eligibility criteria. Therefore please be aware of the following before completing an application:

  • Candidates must have completed a minimum of two years’ service as a Police Community Support Officer within a Home Office force
  • Candidates must currently be serving as a Police Community Support Officer within a Home Office force
  • Candidates must not have any findings of guilt for discipline, complaints or poor performance
  • Candidates must not be subject to any current investigations for misconduct issues
  • Must not currently be subject to an unsatisfactory performance review or action plan 
  • All mandatory training must be current and up to date

Internal PCSO's are not eligible to apply.

We want our organisation to be as diverse as the community it serves and welcome applications from everyone. Language skills can be especially valuable to community engagement and candidates who can speak additional languages such as Hindi, Arabic, Farsi, Bengali, Urdu, Amharic, Pushtu, Punjabi, Tamil and Somali are encouraged to apply. All applications will be judged on their individual merit.

You will not be eligible to apply if you have been unsuccessful in a PCSO paper sift in the last 6 months. Any cautions or convictions including those deemed 'spent' must be declared at the point of application but will not necessarily exclude you from employment.