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Communications Support Engineer

FHQ
Force Headquarters, Camden, London
A006
Full Time
Fixed Term
12 - Months
£25,964.30
Only areas within Greater London are entiled to this allowance.
£2,520
Up to £4,094

Communication Support Engineers are required for a 12 month fixed term contracts paying up to £32,578.30 per annum with British Transport Police (BTP) based in Camden, London. 

BTP is the national police Force for the rail network throughout Great Britain, including London Underground, across which we ensure the safety and security of nearly 3 billion passenger journeys and over 100 million tons of freight every year. The world in which we work is fast-paced, operationally and commercially demanding, and constantly changing. As a Communications Support Engineer with BTP you will be responsible for the rollout of telecom devices together including support and planning as part of our National Network Service Programme (NNS) which is refreshing our telephony estate.

As Communications Support Engineer you will be required to:

  • Offer telecom technical support to the wider business
  • Support the NNS Programme Team in the day
  • Roll out devices to areas across the UK
  • Manage end of life process ensuring security and sustainability requirements upheld.
  • Provide end user training on an ad hoc basis.

The successful candidate will be required to evidence the following skills:

  • Experience of deploying hardware
  • Experience of troubleshooting telecom issues
  • Experience of incident resolution, requests, changes and problem solving are delivered to agreed SLAs.

 In return for your experience, we can offer you:

  • Salary up to £32,578.30 (£25,964.30 base salary + £2,520 London Allowance + a SFIA supplement of up to £4,094)
  • 28 days annual leave plus bank holidays
  • Final salary pension scheme
  • Other benefits include a bespoke BTP rewards platform and various salary sacrifice schemes such as cycle to work and childcare as well as many high street and online retail discounts

We want our organisation to be as diverse as the community it serves and welcome applicants from all sections of the community. In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 3 years. You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly.

Candidates internal to BTP must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance, that all mandatory training courses have been attended and are in ticket/up to date, that a ‘Competent’ rating, or above, was achieved on the last reporting year PDR and they have completed their tenure period (6 months) for current substantive posting.