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North West, Wales and Western, London North, Greater London Area
Ebbsfleet, Crewe, Liverpool Lime Street, Manchester Piccadilly, Birmingham New Street, London
Full Time
Only areas within Greater London are entiled to this allowance.



BTP’s mission is to work in partnership with others to help build a safe railway environment that is free from disruption and the fear of crime. PCSOs are vital in achieving our mission by acting as connector within our community and maintaining public confidence.

No two days will be the same as you help protect and reassure the passengers, railway staff and retailers within the BTP Community. As a national police force, we expect our people to be the best, without exception.

You’ll be willing to work hard to learn the skills you need to serve your community and reassure the public. You will have all the responsibilities of a PCSO but focused within a railway environment which will also allow you to enforce BTP Byelaws. Typical duties will include visible patrols at stations, assisting passengers and supporting staff.

We are looking for resilient individuals with a flair for customer service. An ability to engage with the community and forge strong links with our partner organisations is essential. Articulate, adaptable, and able to think on your feet, you’ll be known for your ability to resolve a diverse range of scenarios. Above all, you’ll see this not as a job, but as a vocation - and you’ll be passionate about having the chance to make a difference.

Join our driven and diverse team and you’ll find the rewards are as unique as the challenges.

We are looking to fill vacancies throughout 2014 in the following locations

Ebbsfleet, Crewe, Manchester, Liverpool, Birmingham and London only

** Please note we do not operate a transferee process for PCSO recruitment. Police Community Support Officer’s who wish to join BTP, will need to go through the entire process and training for the role **

An Assessment Centre will take place in London and Manchester (dates to be confirmed) All applicants will be informed if they have passed or failed the application form stage of the process. To request an application status update please contact us after 31st March 2014.

You will not be eligible to apply to become a Police Constable, PCSO or Special Constable with BTP if you have ever had any convictions, cautions, reprimands and penalty notices (other then driving penalty notices). This also applies to juvenile convictions.

You will not be eligible to apply if you have an existing CCJ or IVA outstanding against you. Applicants who have been registered bankrupt will only be considered after three years from discharge of the debt.

Failure to disclose any of the above will lead to your application being rejected.

In support of this campaign we will be holding Recruitment stands at the following stations. Please feel free to come and meet the Recruitment Team to discuss these opportunities further;

Friday 17th January - Victoria Train Station - 10am - 4pm

Monday 20th January - London Euston Train Station - 10am - 4pm

Tuesday 21st January - Kings Cross Train Station - 10am - 4pm

Friday 24th January - St Pancras Train Station - 10am - 4pm

If you have any queries or questions please contact the Recruitment team by email:

This opportunity is closed to applications.