Change Communications Manager (FTC until 31st March 2025)

British Transport Police (BTP) are recruiting for a Change Communications Manager to support our transformation programmes. This is a fixed term contract until 31st March 2025 (with the possibility of being extended) and is paying £46,066.25 plus £3033.56 London Allowance (applicable to London-based candidates only) per annum. We have an agile working model and the post holder will work primarily from home with occasional days at any of the following BTP hubs; London, Birmingham, Manchester, Leeds, Cardiff or Glasgow.

BTP are the Guardians of the Railway with a bold and ambitious vision to be a world-leading police force that delivers a safe and reliable rail network for all. We are a national police force covering the rail network throughout Great Britain, including the London Underground, ensuring the safety and security of nearly 3 billion passenger journeys and over 100 million tons of freight every year.

As a Change Communications Manager, you will ensure that our people are properly consulted, involved and informed of change (be it organisational, cultural, transformational or technology-based) and what it means for them and the organisation as a whole.

As a Change Communications Manager, you will be required to:

• Lead change programme communications that have a significant people impact to make sure that we are supporting our people through transformation in a structured, clear and empathetic way.
• Set the strategic direction for internal change communications across the Force so that our communications are purposeful, informative and outcome-based.
• Provide strategic and tactical advice to colleagues across the Force, including the Chief Officer Group and wider Senior Leadership Team on best practice, to drive employee engagement and affect behavioural change.
• Communicate and engage on the organisations high-level cases for change, making sure that narrative is used to support and evidence business decisions – building trust and pride in the organisation and its leaders.
• Plan, coordinate and lead the creation of outcome-based change communications plans for programmes with significant people change impact, ensuring that change management and behavioural change are at the forefront of our approach.

Further information about this vacancy can be found in the attached job description.

The successful Change Communications Manager will be required to evidence the following:

• Postgraduate qualification in Change Management and/or IOIC/CIPR qualification in Internal Communications.
• Proven experience of being an Internal Communications Leader who has Business Partner experience (preferably to Technology, Transformation or HR).
• Proven success at designing, leading and implementing change communications plans that result in behavioural and organisational change.
• Substantial experience of designing and implementing a ‘Change Toolkit’ to support leaders across the organization in leading small scale change for projects where the Internal Communications won’t be available to support in an advisory capacity.
• Build and lead teams to deliver effective, people-focussed communications and engagement.
• Acts as a coach to Chief Officers, Senior Leaders and project owners to ensure they are fully engaged and understand their role in leading change.
• Fluency in Welsh language, written and verbal is desirable (if based in Cardiff).

If you are interested in applying to the role, please do not delay as interviews will be held as soon possible.

The closing date and time for applications to be submitted is Friday 26th April 2024 at 12pm.

In return for your experience, we can offer you:

• £46,066.25 plus £3033.56 London Allowance (applicable to London-based candidates only
• Yearly base salary increments (subject to satisfactory performance in previous PDR year)
• Working from home allowance available to purchase suitable equipment for blended & home working
• 28 days annual leave plus bank holidays
• Family friendly policies including up to 26 weeks paid maternity and adoption leave
• Bespoke benefits platform and access to Blue Light Card
• Development opportunities including fully funded apprenticeships
• Employee assistance programme and dedicated wellbeing hub
• Excellent pension scheme

BTP is an employer who cares about the impact we have on the environment and the wider challenges of climate change, and as such we are committed to reducing our carbon footprint and achieving Net Zero Carbon (NZC) through offsetting by 2035.

At BTP we are proud Guardians of the Railway and it is crucial that we represent the diverse communities we serve and protect. As ‘One BTP’ across the UK, we know that diversity, inclusion and belonging help us improve our decision making, foster creativity and drive innovation so all our people can thrive.

Our vacancies are open to everyone and all appointments are made based on merit. So that we can become more diverse we encourage applications from candidates from Black, Asian, and minority ethnic backgrounds, women, people who have a disability, those who are neurodiverse and persons who identify as LGBTQI+. We use positive action to encourage potential candidates from underrepresented groups through targeted workshops or advice sessions.  If you have the skills, experience and values that here in BTP we pride ourselves on then we would welcome you to apply.

For more information on Positive Action please click here or email the team on PART-Recruitment@btp.police.uk

If you have any questions about the application process, please email our friendly and helpful team where we will be happy to help you:  RecruitmentTeam@btp.police.uk. If your question related to equality or diversity then you can also contact our Equality, Diversity and Inclusion team directly at: PART-Recruitment@btp.police.uk To reassure you, anything you ask us will be in the strictest confidence and will not form part of your application.

In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 5 years. You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly.

BTP GPP Police Staff Pension Scheme is administered by Royal London and this is a group personal pension plan which is available to all police staff. It’s a defined contribution scheme, offering employees the flexibility to vary their pension contributions from 4.4% to 12% of their salary. For more information, visit the Royal London dedicated pension page or email us at Pension-Queries@btp.police.uk .Please note if you are an existing member of Police Staff in the RPS your pension will not be affected. 

Internal candidates must have completed their probation for their current substantive posting and can only apply in tenure if Head of Department approval is emailed to Recruitmentteam@btp.police.uk prior to the vacancy closing. Internal candidates must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance and that all mandatory training courses have been attended and are in ticket/up to date. A minimum rating of 3 (performing) or a rating of U (no rating) must have been achieved on the last reporting year PDR.