Station Support Officer - (Learning & Development Centre, Spring House, London)

A Station Support Officer is required for a permanent role paying £26,098.99 plus £3033.56 London Allowance per annum with British Transport Police (BTP) based at our Learning And Development Centre (Spring House, London).

BTP is the national police force for the rail network throughout Great Britain, including London Underground, across which we ensure the safety and security of nearly 3 billion passenger journeys and over 100 million tons of freight every year. The world in which we work is fast-paced, operationally and commercially demanding, and constantly changing.

As Station Support Officer with BTP, you will provide professional, efficient, proactive and comprehensive administrative support and work in conjunction with the Officer In Charge (OIC) undertaking a range of duties required to support station and organisational needs.

As Station Support Officer at Learning and Development, you will be required to:

• Act as a point of contact for the building, providing a reception service and collating information when required.
• Management of records within the station, including archiving as required in line with force policy as directed by the Head Of Records Management.
• Monitor station supplies, placing orders to ensure sufficient resources are in stock.
• Assist the Officer In Charge with day to day running of the building governance and Health & Safety.
• Carry out maintenance and building reports and escalate to corporate services when required.
• Work in partnership with the other SSO and providing early turn and late turn shift cover opening/ closing of the building.

Further information about this vacancy can be found in the attached job description.

The successful Station Support Officer will be required to evidence the following:

• Minimum GCSE grade C in English Language or equivalent.
• Previous administrative experience with the ability to demonstrate a high level of organisation.
• Experience in record keeping and working to deadlines.
• Excellent verbal and written communication.
• Ability to work to tight deadlines. 
• Experience of Microsoft Office

If you are interested in applying to this Station Support Officer role, then please do not delay as interviews will be held as soon as appropriate candidates are highlighted.

The closing date and time for applications to be submitted is Wednesday 17th April 2024 at 12pm.

In return for your experience, we can offer you:

• £26,098.99 plus £3033.56 London Allowance per annum
• Yearly base salary increments (subject to satisfactory performance in last PDR year)
• 28 days annual leave plus bank holidays
• Family friendly policies including up to 26 weeks paid maternity and adoption leave
• Bespoke benefits platform and access to Blue Light Card
• Development opportunities including fully funded apprenticeships 
• Employee assistance programme and dedicated wellbeing hub
• Excellent pension scheme

BTP is an employer who cares about the impact we have on the environment and the wider challenges of climate change, and as such we are committed to reducing our carbon footprint and achieving Net Zero Carbon (NZC) through offsetting by 2035.

At BTP we are proud guardians of the railway and it is crucial that we represent the diverse communities we serve and protect. As ‘One BTP’ across the UK, we know that diversity, inclusion and belonging help us improve our decision making, foster creativity and drive innovation so all our people can thrive.

Our vacancies are open to everyone and all appointments are made based on merit. So that we can become more diverse we encourage applications from candidates from Black, Asian, and minority ethnic backgrounds, women, people who have a disability, those who are neurodiverse and persons who identify as LGBTQI+. We use positive action to encourage potential candidates from underrepresented groups through targeted workshops or advice sessions.  If you have the skills, experience and values that here in BTP we pride ourselves on then we would welcome you to apply.

For more information on Positive Action please click here or email the team on PART-Recruitment@btp.police.uk

If you have any questions about the application process, please email our friendly and helpful team where we will be happy to help you:  RecruitmentTeam@btp.police.uk. If your question related to equality or diversity then you can also contact our Equality, Diversity and Inclusion team directly at: PART-Recruitment@btp.police.uk To reassure you, anything you ask us will be in the strictest confidence and will not form part of your application.

In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 3 years. You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly.

BTP GPP Police Staff Pension Scheme is administered by Royal London and this is a group personal pension plan which is available to all police staff. It’s a defined contribution scheme, offering employees the flexibility to vary their pension contributions from 4.4% to 12% of their salary. For more information, visit the Royal London dedicated pension page or email us at Pension-Queries@btp.police.uk .Please note if you are an existing member of Police Staff in the RPS your pension will not be affected. 

Internal candidates must have completed their probation for their current substantive posting and can only apply in tenure if Head of Department approval is emailed to Recruitmentteam@btp.police.uk prior to the vacancy closing. Internal candidates must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance and that all mandatory training courses have been attended and are in ticket/up to date. A minimum rating of 3 (performing) or a rating of U (no rating) must have been achieved on the last reporting year PDR.